Security Policy

RepairConnection takes security seriously and is committed to protecting and respecting it.

We want you to understand how we collect and use information about you.

Who are we?

We are Clear21 UK Limited (referred to from now as “we” and via similar words, such as “our”). We are a company incorporated in England and Wales under company number 15457371, and our registered office is at:

Wisteria Grange Barn

Pikes End

Pinner

London HA5 2EX

United Kingdom

We are one business in a group of companies. Management of our group takes place in Australia, with Clear21 Pty Ltd (Australian Company Number 645 481 983) being responsible for security and data protection generally and its management board being ultimate decision-makers. This Notice applies to all group companies in so far as it relates to privacy compliance in the UK, and Clear 21 UK Limited is immediately responsible for day-to-day compliance in the UK.

This commitment reflects both our professionalism towards handling commercially sensitive information together with our acknowledgement of certain legal responsibilities.

Customer data is stored in data centres operated by Amazon Web Services which comply with recognised international and national security standards including PCI DSS Level 1, ISO 27001 and ISO 9001.

Data is protected by user authentication, data encryption, network protection and security monitoring mechanisms.

Data is hosted in Australia or the United Kingdom as relevant to each customer site and business unit.

To the extent that customer data comprises personal information, Clear21 recognises its legal obligations under applicable privacy and data protection laws, specifically the requirement to ensure that such information remains secure, free from misuse, interference and loss, and free from unauthorised access, modification or disclosure.

Further information regarding the security of personal information is contained in our Privacy Policy.